Shipping Policy
Our medication offerings are made and sent from India; the shipment may thus take some time before it reaches its destination. The delivery period normally ranges between ten to 17 days, with an additional 5 days grace period in some instances. If you have not received the package after the set deadline, make contact with us and notify us of such. We will work out a way to provide a solution to your dilemma, one which meets your expectations.
Policy on Cancelled Orders
Do be informed that only orders which have been submitted for not more than twenty-four hours will qualify for cancellation. Any such request may be made by making contact with our customer support group, through telephone or electronic mail( contact us ); inform us of your decision to cancel. Request for cancellation which is placed after the 24-hour period will not be honored.
In order to prevent any mishaps in the delivery, ensure that the correct shipping address is entered in your order placement form; double-check the entries before you submit them. Mistakes in the entries can cause delay or a failure in the delivery of the package. Any entry mistakes which you have submitted to us should be corrected immediately; make contact with us as soon as possible.
Refund Policy
Our generic medication offerings are guaranteed as equivalent in quality to their branded versions. You are ensured that they have the same chemical composition and potency, and will also have the same expected effect. If in any case that you find yourself unsatisfied with our products, make contact with us and notify us of your predicament. We will provide you with our return address; and once our returns division receives the product, we will immediately process your request for a refund.
But before you contact us for reasons as such, ensure that you are taking the medication in the correct dosages, as well as following closely the directions for its intake. Also, the potency of medication can be hindered significantly by prior intake of food which has fat, as well as those with alcoholic content.
If the order is still not delivered past the set deadline, make contact with our customer support group, and have your refund request verified. The delivery period ranges from ten to 17 days, with an additional five days delay, reserved for customs checking. If you qualify for a refund, the amount will be reimbursed to the credit card which you used to place the order. The reimbursement process normally ranges from five to seven working days, after such time the refund shall be indicated on your next credit card statement.
Privacy Policy
Our company understands how much your personal medical information can be important to you, and we have undertaken measures in order to protect this privacy. To this end, we are obliged to inform you about the manner in which we gather, use, and manage the information you provide for us.
We gather the following details from all those who browse our site: the domain name and its internet protocol address, data concerning which of the pages are browsed or accessed, data which has been provided voluntarily such as an electronic mail address, and the duration of time which has been spent browsing the website. All these are gathered and noted for purely statistical reasons. At this point, customer information is not yet accessible online. Although they can login, as well as browse the product offerings, their private medical history is kept from association with the products they browse; medical data is stored in databases which are not logged on to the internet. Once a transaction is made, the data is accessible, but only under strict discretion, and within secured limits.
Users will not be identified with their browsing information except in the instance of a lawful inquiry, one made with the prerequisite of a warrant; data is also accessed if our store deems it imperative to produce updated documentation to fulfill its obligatory commitments to any third party, not excluding those which are under the authority of local laws. Your personal data will be used or disclosed only in very limited occasions, such as in an effort to enforce copyright or intellectual property rights concerning the material in the site, or in an effort to enforce the necessary conditions and terms of use of our site. You are ensured that any of your personally identifiable date will not be disclosed to any third party.
|